Last Updated: Friday, August 02, 2013
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Internet or email phishing is a common online threat. To help protect
yourself, it’s important to be aware of common phishing scams to
prevent becoming a victim.
What is email phishing?
Email phishing consists of emails sent with the purpose of gaining
personal information from the email recipient, such as passwords or
Social Security numbers. These messages are disguised as being from
known companies or users, but are not from a legitimate source.
What are some common phishing attempts?
Phishers will often send messages to users saying their email account
will expire or be closed unless the user replies with their username
and password. The phisher then uses the account information contained
within it. Please remember that Hendrix College will never ask for
your password under any circumstance, nor should there be any reason to
share it. If you suspect someone may have access to your password or
account, change your password immediately.
How can I recognize a legitimate email?
Technology Services will never ask you to give or send us your
password, especially via email. Other major account providers (Yahoo!,
Gmail, MSN, Comcast, etc.) follow the same practices. Messages from Hendrix Technology Services, especially regarding computing issues, will
always be signed with one or more person’s name and title. If you
receive a message where the name is not familiar, or the message does
not conform to this standard, feel free to verify with the Help Desk for verification. Please remember as well
that many businesses or groups (such as the IRS) do not communicate via
I may have given my information to a phisher. What should I do?
Immediately change your password and call the Help
Desk or make an appointment as soon as possible. The Help Desk can then
walk you through getting your account preferences set back to their
If you have any questions or concerns, please contact the Help Desk at x1340 or HelpDesk@hendrix.edu.