Email phishing

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Internet or email phishing is a common online threat. To help protect yourself, it’s important to be aware of common phishing scams to prevent becoming a victim.

What is email phishing?

Email phishing consists of emails sent with the purpose of gaining personal information from the email recipient, such as passwords or Social Security numbers. These messages are disguised as being from known companies or users, but are not from a legitimate source.

What are some common phishing attempts?

Phishers will often send messages to users saying their email account will expire or be closed unless the user replies with their username and password. The phisher then uses the account information contained within it. Please remember that Hendrix College will never ask for your password under any circumstance, nor should there be any reason to share it. If you suspect someone may have access to your password or account, change your password immediately.

How can I recognize a legitimate email?

Technology Services will never ask you to give or send us your password, especially via email. Other major account providers (Yahoo!, Gmail, MSN, Comcast, etc.) follow the same practices. Messages from Hendrix Technology Services, especially regarding computing issues, will always be signed with one or more person’s name and title. If you receive a message where the name is not familiar, or the message does not conform to this standard, feel free to verify with the Help Desk for verification. Please remember as well that many businesses or groups (such as the IRS) do not communicate via email.

I may have given my information to a phisher. What should I do?

Immediately change your password and call the Help Desk or make an appointment as soon as possible. The Help Desk can then walk you through getting your account preferences set back to their original state.

If you have any questions or concerns, please contact the Help Desk at x1340 or HelpDesk@hendrix.edu.
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