Technology Services HelpDesk

Policies and Procedures

Policies and procedures related to Technology at Hendrix.

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Articles

  • How To Forward an On Campus Phone
    If you need to forward your phone to another extension, below is the process of forwarding the phone. In the office of the phone that needs forwarding, pick up the phone, listen for a dial tone and d...
    Last Modified: 7/29/2016
  • General E-Mail Guidelines

    What are general guidelines for using my E-mail properly? It is your responsibility to... Check E-mail daily and remain within your limited disk quota. Delete unwanted messages immediately since th...

    Last Modified: 7/29/2016
  • Hendrix Data Backup Policy
    There are times when the only option for resolving a software issue may be reformatting the hard drive. This would involve completely erasing the data contained on the computer and performing a clean ...
    Last Modified: 7/29/2016
  • Connecting to the Student Wireless Network (iOS)
    To Connect to the Student Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxstdntType in your Username.  It ...
    Last Modified: 7/29/2016
  • Connecting to the Faculty-Staff Wireless Network (iOS)
    To Connect to the Faculty Staff Wireless Network on an iOS product (iPhone, iPad, iPad Mini) follow these steps Go to SettingsTap on Wi FiChoose the Network that says hndrxfac01Type in your Username...
    Last Modified: 7/29/2016
  • Change Your Password Using CampusWeb

    To change your password in CampusWeb, follow these steps Login to the Hendrix WebsiteClick the My Profile button next to your name in the gray bar at the top of the screen.On the Account tab, enter...

    Last Modified: 7/19/2016
  • Connecting to Hendrix Network Requirements
    WirelessWireless protocol support Wireless network adapter with support for 802.11 a, g, or nEncryption 802.1x authenticationA wireless card that supports WPA Enterprise or WPA2 Enterprise encryption....
    Last Modified: 7/19/2016
  • Creating A Personal Website for Staff and Faculty Members

    There are two options for setting up a web space for faculty and staff members: Set up your website in our content management system   Set up your website on our personal pages server   Please note...

    Last Modified: 6/22/2016
  • Code of Conduct for Computer Resource Use

    Code for Computer Resource Use Computer resources at Hendrix College are available to authorized students, faculty, staff, and off-campus constituents. Access to these resources is obtained from th...

    Last Modified: 6/22/2016
  • Why Has Hendrix Put A Quota On Printing
    The annual cost for running printing over the Hendrix Network (e.g., paper and toner costs) runs several thousand dollars. Printing quotas have helped to defray this cost and acts as a conservati...
    Last Modified: 6/2/2016